Great company to gain entry-level experience - Tech Support Representative L2 OneSupport Employee Review

3.0
May 29, 2013
Recommend
CEO approval
Business Outlook

Pros

They give you what you need to get your foot in the door in the IT world. The people are great, and you can work from home at almost any position there.

Cons

Low, low pay and not a lot of interaction between management and employees. The money stays at the top, the owners are the sweetest richest people...but, if you're not at the top you see very little of that profit.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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