Pros
I worked here for 3 years, all work from home, and the best part was the work from home option and my supervisor :)
Cons
The company is all over the place; I was there for 3 years, mentored and trained on every contract I worked with, built great customer rapport, was a great sales rep...and was capped out at $12/hr. As of 01/2020, they cut all the Team Leaders’ salary drastically, which means they were making less than me! Every position is a lateral move, regardless of added skills or responsibilities. the supervisors aren’t on the same page; if a sup doesn’t like you for some reason they will do everything they can to throw you under the bus to high ups...luckily my sup really liked me and he went to bat for me on many occasions. Granted, the quality of management really varies contact to contract and even person to person, but teams get switched around so much that it’s hard to get to know a sup well. Even my sup didn’t want to stay with the company, esp after the $11.5k pay cut after his 10+ years of employment. No culture within the business, no regard for their employees (only numbers, which leads to high turn over), and the training process is INSANE!!! It is literally 1 week of classroom training (no system training), 1 rushed week of live calls where you have to learn the system on the fly and really have no clue what you’re doing, and then you get thrown to the wolves whether you have an understanding of how to actually do your job or not. This company has lost sight of their original intent, which makes me sad as their is so much potential there, but my supervisor was the ONLY reason I stayed so long; because I knew he needed me and he could rely on me to do my job without having to micromanage me. I have been passed over for management because I brought solutions to fix the decreasing morale and improve performance to the table...but all they were interested in was marketing and numbers without giving any regard to the people that are actually the ones working for you and selling the products. When I tell people all of this, they can’t believe that company morale was so low at times or that our pay is docked across the board.