Q: What are the top reviewed jobs at OneSupport?

Customer Service Representative (89) , Technical Support Representative (86) , Tech Support Representative (32) , Technical Support (29) , Customer Service Representative (CSR) (21) , Tech Support (19) , TSR L1 (18) , Tier One Tech Support (11) , TSR (8) , Team Leader (8) , Technical Support Specialist (8) , Technician (8) , Customer Service (7) , Customer Care Representative (6) , Customer Support Representative (6)

Question 1

Does OneSupport pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, OneSupport employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at OneSupport. This rating has improved by 10% over the last 12 months.

Question 2

How satisfied are employees working at OneSupport?

Accepted Answer

34% of OneSupport employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated OneSupport 3.5 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at OneSupport?

Accepted Answer

Customer Service Representative (89), Technical Support Representative (86), Tech Support Representative (32), Technical Support (29), Customer Service Representative (CSR) (21), Tech Support (19), TSR L1 (18), Tier One Tech Support (11), TSR (8), Team Leader (8), Technical Support Specialist (8), Technician (8), Customer Service (7), Customer Care Representative (6), Customer Support Representative (6)

Question 4

What are the pros of working at OneSupport according to real employee reviews?

Accepted Answer

"Work from home and flexible schedule" ((in 178 reviews)); "Flexible scheduling and not a lot of micromanagement." ((in 42 reviews)); "great people to work with" ((in 32 reviews)); "Being a Work at home agent with flexible hours is great and allows you the ability to get things done around the home." ((in 26 reviews)); "Benefits are decent for entry" ((in 25 reviews))

Question 5

What are the cons of working at OneSupport according to real employee reviews?

Accepted Answer

"Very low pay for tech support considering we have to deal with irate customers on a daily basis and the stress we go through." ((in 144 reviews)); "The training is terrible and does not prepare you for the real job that you're expected to do." ((in 75 reviews)); "Hard work goes unnoticed for the most part, you can get a 50 cent raise, but only once regardless of how much you do." ((in 15 reviews)); "Upper Management is completely disconnected." ((in 12 reviews)); "No room for advancement unless you know someone" ((in 10 reviews))

Question 6

What are employees saying about OneSupport layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneSupport layoffs and their outlook for job security at OneSupport in 2026.

Question 7

What are the top reviewed OneSupport locations?

Accepted Answer

San Marcos, Austin, Houston, San Antonio, Texas City, Jacksonville, Tampa, Raleigh, Miami, Columbia, Charlotte, Dallas, Atlanta, Fort Worth, Denver, Orlando, Irving, Remote, Mobile, Tuscaloosa, Richmond, Saint Louis, Phoenix, Fayetteville, Corpus Christi, Katy, New Braunfels, Jackson, Murfreesboro, Mountain View

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worst work experience EVER - L1 Tech Support OneSupport Employee Review

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