Good Place To Work - TSR II OneSupport Employee Review

5.0
Jan 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Stable company with over 900 employees and 15 years experience. Pay treatment based on performance all management promoted from within the company. Flexible scheduling

Cons

Flexible scheduling sometimes causes spikes in calls irritating customers and causing to to take back to back calls. Upset customers when tools don't function properly causing long calls and difficulty progressing to next tier for pay treatment.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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