3.0
Feb 27, 2014
Current employee, more than 1 year
San Marcos, TX
Recommend
CEO approval
Business Outlook
Pros
flexible schedule great for students
Cons
low pay for work done, you can only advance so far, tools are constantly down
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Users say... "Work from home and flexible schedule" "Flexible scheduling and not a lot of micromanagement." "great people to work with" "Being a Work at home agent with flexible hours is great and allows you the ability to get things done around the home." "Benefits are decent for entry"
Users say... "Very low pay for tech support considering we have to deal with irate customers on a daily basis and the stress we go through." "The training is terrible and does not prepare you for the real job that you're expected to do." "Hard work goes unnoticed for the most part, you can get a 50 cent raise, but only once regardless of how much you do." "Upper Management is completely disconnected." "No room for advancement unless you know someone"