Don't expect to stay - turn over is the business model. - Team Leader OneSupport Employee Review

1.0
May 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great learning experience. Pulled me out of a tough spot when I needed a job right away, and they were rewarded for people who worked very hard.

Cons

Sales sales sales. They will push you into sales, and fire you if you don't keep up. Don't believe anything else you hear during interviews/training. One of the main metrics managers are expected to track is your sales percentage. Communication is difficult to obtain. Don't rely on your boss to know what is happening, because likely he or she hasn't been told yet either. You'll find out what you're doing is wrong only if someone complains and starts pointing fingers. Loyalty at this company does NOT exist. Their business model is based around turn over. They will hire on lots of new people when big contracts/events are coming up, and tighten the noose for layoffs in slow times. Everyone is disposable as this company, from the basic level techs straight out of training, all the way up to Team Managers. Favoritism runs rampant. If you can get to be friends with the upper management, you might last an extra year or two. All of the CEO's immediate family works here, as well as many family members of the upper management. That will factor in when you are seeking a promotion.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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