They were a great first job - Technical Support Representative OneSupport Employee Review

4.0
Jun 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Great starting pay if you’re wrong at 10.50 Work is easy at first

Cons

Gets very hard yet repetitive and fast-paced. Pay is terrible if you’re trying to make a living, and it’s next to impossible to get promoted because customers affect your promotions more than you, and most of the time customers are angry because their services are down.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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