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OneSupport reviews

Enjoyed my time - L2 Tech Support OneSupport Employee Review

5.0
Jun 29, 2021
L2 tech support
Recommend
CEO approval
Business Outlook

Pros

It's work from home, and my coworkers and direct supervisors were great. The company cared for its people and it showed. Taking time off and working with scheduling was easier than most other call center jobs mostly thanks to the team leads.

Cons

OneSupport will work under contract for other companies. So you can get shifted around if contracts go through. Problem is, you can go from technical support to whatever other position they feel is needed to be filled even if it's not skill set that you have developed or worked towards.

Explore other reviews about OneSupport

5.0
May 19, 2026
Customer support representative
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Tech support
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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