Pay is abysmal for the constant pacing of work. - Technical Support Representative OneSupport Employee Review

2.0
Aug 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Most of your team members will be friendly, however, the structure of support in the management team leaves many confused and alone while on the clock.

Cons

Increases in pay are completely performance-based, however when you hire someone at $10 and after they eventually scrape their way to $12+, only to have the min hourly for all entry-level people increased last year to $12 as well, it makes it difficult to want to stay. Nearly 3 years with the company with stellar performance and I'm now only making a buck higher than the newest employees.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

See reviews by: Helpful|Rating|Date|All