Is a good starting point - Technical Support Specialist OneSupport Employee Review

3.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

You learn real help desk skills and support knowledge.

Cons

The juice just isn't worth the squeeze. This is about the pay vs work model they run. it is all about the profits over the agents. It did not use to be this way. The company has HIGH potential to make great money and pay competitively they just don't for some reason.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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