3.0
Aug 28, 2021
Current employee, more than 10 years
Austin, TX
Recommend
CEO approval
Business Outlook
Pros
You learn real help desk skills and support knowledge.
Cons
The juice just isn't worth the squeeze. This is about the pay vs work model they run. it is all about the profits over the agents. It did not use to be this way. The company has HIGH potential to make great money and pay competitively they just don't for some reason.