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Not recommended - Teir I Tech Support At Home Advisor OneSupport Employee Review

1.0
Dec 27, 2021
Teir i tech support at home advisor
Recommend
CEO approval
Business Outlook

Pros

- Remote. - Not difficult to get hired.

Cons

- Pays below the industry standard. - Company culture is not healthy: supervisors often say and do inappropriate things around subordinates causing people to want to leave the job. - Promotions are not always merit based and it affects the performance of the entire business. - Company required 5 to 10 minutes worth of work each shift before clocking in: logging into systems, logging into phones, retrieving company wiki information, etc.

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5.0
May 19, 2026
Customer support representative
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Tech support
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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