Pros
Remote/ work from home; changing schedule is easy
Cons
The pay isn't worth getting yelled at by people who are frustrated with wait times. We're required to be on a call no less than 5-10 minutes and when we need help from someone on the team, no one is ever available. the training is only 2 weeks and we spent the 1st 3 days learning nothing, so jumping into work is confusing. Alot of times instead of getting help or a good answer from a higher up, we were always told to transfer the customer to a number that was always busy or never called them back. truly not a good company to work for unless youre desperate. I shouldnt get in trouble for going to the restroom, and if youre pregnant, they dont care, theyll still ask why you used the bathroom twice in an hour.