OK job, less than average pay. - Technical Support OneSupport Employee Review

3.0
Mar 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Depending on what team you are on, atmosphere can be great or horrible. The people are pretty cool for the most part, and there are some nice perks like the company trip to Schliterbaun, and the new wellness program. Vacation and healthcare are good. My managers have been pretty cool and flexible.

Cons

The amount of actually support you can give is often dictated by metrics rather than need. No paid sick time. Pay is low, though there are some incentives available to top agents

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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