Worst place to work -- it's a back hole - Tech Support Representative OneSupport Employee Review

1.0
Nov 24, 2022
Recommend
CEO approval
Business Outlook

Pros

You can be in your own house. And that's IT. No other pros.

Cons

Everything. Horrible benefits. As in you can pay for them but enjoy that 10k plus deductible before anything is covered... the deductible that's more than half a years salary... "insurance benefits you can't afford to use" is what i call that.Horrible pay. Horrible raises if you can even beg enough times to get a 10 cent raise. Myself and multiple other long term hard working employees have gone YEARS without a raise for no valid reason. The company will come up with any reason to not give you one. And if you show them that reason doesn't work anymore or makes no sense.... Ask next time and they'll come up with another ridiculous reason or "issue" you need to work on. It's absurd and so shameful. And when i say years, i don't mean 1 or 2.... It's common place for 4, 5, or more years to go by where you're refused a raise... Hmm... If your employees are so horrible that they don't deserve a raise for half a decade, why don't you fire them? ... You don't because they are in fact some of your best employees and you can't live without them, but your greed is above it all and you refuse to pay people even half a decent living wage much less a promotion for an extra 10 to 15 cents an hour. P.S. THIS COMPANY HAS ALSO BEEN SUED RECENTLY BECAUSE THEY HAD EMPLOYEES WORKING OFF THE CLOCK FOR VARIOUS JOB DUTIES, THREATENING REPERCUSSIONS IF EMPLOYEE DIDN'T COMPLETE SUCH DUTIES, REPRIMANDED EMPLOYEES IF THEY DIDN'T FINISH TASKS OFF THE CLOCK, DIDN'T WANT TO ASSIGN TIME INTO THEIR PAID SHIFT TO BE ABLE TO COMPLETE EVEN A FRACTION OF JOB DUTIES THEY EXPECTED TO BE DONE WHILE CLOCKED OUT AND NOT GETTING PAID.... MULTIPLE EMPLOYEES STARTED THIS LAWSUIT AND OTHERS JOINED AND THIS WAS *NOT* AN ISOLATED INCIDENT. THIS WAS WIDE SPREAD WAGE THEFT AND IT STILL CONTINUES.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of insurance benefits I guess

Cons

You would think the customers are the most daunting and terrible part of the job but it is not. It’s not. It’s the micromanagement from higher ups. The nitpicking comments of critique come off less as critique and more of jabs to make you feel bad for not fully getting the system as fast as possible. It’s left me anxious and depressed at the thought of clocking in. Please consider working for another company.

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