2.0
Jul 8, 2015
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
- Can work from home or anywhere with an internet connection. - Annual company picnic is fun - Some flexibility with your scheduling
Cons
- Promotions and raises based almost entirely on sales, not your ability to fix technical issues. - Mandatory sales quotas for each month, which rose sharply over time. - Berated by angry customers on a daily basis. - With a few exceptions, the Team Leaders are often unhelpful and sometimes outright rude and condescending. Even once you get used to your TL, you'll usually be switched to a completely different one at some point. - Most of the ISPs the company supports don't have good networks, leading to many repeat, frustrated customers.