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Users say... "Work from home and flexible schedule" "Flexible scheduling and not a lot of micromanagement." "great people to work with" "Being a Work at home agent with flexible hours is great and allows you the ability to get things done around the home." "Benefits are decent for entry"
Users say... "Very low pay for tech support considering we have to deal with irate customers on a daily basis and the stress we go through." "The training is terrible and does not prepare you for the real job that you're expected to do." "Hard work goes unnoticed for the most part, you can get a 50 cent raise, but only once regardless of how much you do." "Upper Management is completely disconnected." "No room for advancement unless you know someone"