It's ok you can do better - Customer Service Representative (CSR) PFS Group Employee Review

2.0
Mar 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Very informative training, lots of info to learn

Cons

Horrible leadership, I didn't enjoy the environment

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PFS Group Response
3y
please reach out directly to Jill at there office and she can connect us immediately. I would really appreciate your thoughts on the leadership.... I will fix it, 100%

Explore other reviews about PFS Group

5.0
Jul 16, 2026
Recommend
CEO approval
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Pros

Great tools and continued training

Cons

Get ready to deal with a multitude of personalities.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

2 Hour flexibility in arrival time

Cons

Everything there was extremely depressing, and everyone clearly hated being there, so your energy leaves your body the second you walk into the building. Left because trainers cussed us out while learning and management prioritized friendships over ethics and proper workplace behavior.

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