One of the worst tech companies in NYC - Anonymous employee Pipedrive Employee Review

1.0
Jan 4, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many nice people within the company Some opportunity for mobility in Estonia. Good stepping stone to other tech jobs. Nice perks and workplace design in Estonia.

Cons

Take the positive reviews here with a grain of salt. Most reviews here (if not all) were left upon request from HR and during better times. I mean who really goes out of their way to leave positive reviews? There are few inspiring leaders within the company. There are now two CEOs because the former CEO left neither of which can fill the original CEO's shoes. There is nepotism at the highest ranks of the company, allowing a serial underperformer to main a key leadership position. The person is an incredibly bad manager and fosters toxic culture leading to poor business results. There are large pockets of toxic and depressed culture, most notably the marketing department. There was lots of high-profile executive turnover in 2016. On the U.S. side of operation, employee perks are not that good compared to other growing companies in New York. It's disenchanting to hear the U.S based CEO complain about the cost stocking the kitchen or group outings. Most opportunity for mobility is in Estonia. Very few promotions happen on the U.S. side of business. There is no formal talent development program.

avatar
Pipedrive Response
9y
Every quarter we ask our employees: “would you recommend working at Pipedrive to a friend?” as one of the ways to measure how we’re doing as a company. The results is our Employee NPS (Net Promoter Score). Our current score is 64 which is a high score by any standard, and our goal is to grow it past the 80 mark over time. We take Employee NPS feedback and reviews like this seriously and aim to become a better place to work at every year, quarter and day. Our most important asset is not our brand, interior design or product, but people, after all. We’re sorry that the author of this review feels this way about Pipedrive. We’re growing fast, and in the process sometimes make mistakes. We’re aware of some of the issues referred here and we’re working on fixing them. We don’t quite agree on the author’s assessment of our leadership, employee perks and lack of talent development programs, however. Employees that have given us the high NPS score or written positive reviews here would probably agree.

Explore other reviews about Pipedrive

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team! Lots of room to learn about things that really interest you, even if there is not an open position at that time for movement in that direction. Supportive environment all around. I have a name, I am not just an employee ID number. Management really cares. You can reach out to anyone in any department, and it's never an uncomfortable experience. The willingness to teach is amazing!

Cons

Sometimes the availability of a position is determined by your location since the company is international, which can sometimes be limiting, but it does not stop you from being allowed to and encouraged to learn about that path anyway.

avatar
Pipedrive Response
1w
Thank you for taking the time to review us, fellow Pipedriver! We're really glad to hear that you feel supported by your team and management, and that you've found a real sense of belonging here. It's especially great to see recognition for the willingness to teach and the openness across departments – creating an environment where people feel valued and can learn and grow is something we care deeply about. We also appreciate your perspective on location-based role availability. As a global company, there are times when certain positions are tied to specific locations, but it's great to hear that this hasn't stopped you from exploring and learning beyond your current role. Thank you again for your feedback – we really appreciate it!
3.0
Feb 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers flexibility to work remotely, which supports work–life balance. Its global footprint provides opportunities for international exposure and occasional travel across multiple office locations. Many of the people are genuinely great to work with, and those relationships were a meaningful highlight of the experience.

Cons

The company is largely Europe-centric, which is understandable given its origins, but U.S. teams can feel overlooked. Communication to U.S. based employees around company events, office expectations, and broader initiatives is often inconsistent, and teams in this region frequently absorb the impact of decisions without sufficient context or support. Leadership consistency has been a challenge, with noticeable changes at the executive level contributing to shifting priorities and a lack of clear long-term direction. There is also a strong emphasis on executive and senior leadership development, including training and compensation, while investment in growth opportunities for the broader employee population feels limited. Equity offerings are primarily restricted to certain levels, largely management and executive roles. Expanding equity participation to include non-management and lower-level staff would feel more equitable and better aligned with common practices in the tech industry. From an operational perspective, some internal functions could benefit from stronger structure and oversight. HR can feel somewhat insular due to long standing working relationships, and there has been a recurring pattern of payroll and ADP related issues that have required cleanup more than once, particularly around U.S. payroll and tax compliance.

avatar
Pipedrive Response
4mo
Thank you for taking the time to review us, Pipedrive alum! We’re glad to hear that the flexibility, global collaboration, and relationships you built along the way were meaningful highlights of your time here. Creating an environment where people can balance work and life while connecting across regions is something we always aim to uphold. At the same time, we appreciate you calling out the areas where your experience didn’t meet expectations. As we continue to grow as a global company, ensuring consistent leadership, clear long-term direction, and strong communication across regions is very important. We recognise that alignment and transparency are essential to building trust and supporting our teams effectively. Your feedback around development opportunities, equity participation, and operational structure is also important. We’re committed to continuously reviewing how we support our people at all levels and how we strengthen processes to better serve our teams across locations. Thank you again for sharing your perspective — feedback like this helps us reflect, improve, and grow.
See reviews by: Helpful|Rating|Date|All