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Pipedrive

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Pipedrive reviews

It used to be a great place to work but not anymore - Anonymous employee Pipedrive Employee Review

1.0
Oct 9, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people is the best about Pipedrive and probably they key to its success. We really embrace the culture and core values as a pipedriver as we do our best to build a great product together. You're surrounded of awesome colleagues who'll get your back and lend a hand when needed. More than colleagues, you'll make friends that will support you throughout your journey in the company and will cheer for you when you succeed. Multicultural and inclusive environment. Personal coaches are amazing. Very cool swag. Decent benefit package. We used to have awesome events and parties (sadly not anymore).

Cons

People are extremely demotivated. Upper management is awful, most senior managers try to avoid having difficult but direct conversations and will sugarcoat things to justify themselves or tough situations. Teams are severely understaffed and overworked, causing people to burn out. Lack of transparency in communication. By the end of 2022 more than 100 talented pipedrivers were arbitrarily laid off but then in 2023 we've had around 100 new hires, which doesn't make sense. There are no clear key responsibilities and everyone does everything, which makes work very chaotic and unorganized. There is no clear team structure or architecture in teams and departments. Very limited career progression opportunities. Mediocre salaries. They try to justify our salaries as ”competitive” but they are not even close to competitive within the industry. About the Lisbon location specifically – it used to be an awesome office to work at back when it was in Atrium. The new office is kind of average and lacking lots of Pipedrive vibe and culture (colourful and engaging walls and furniture, great coffee machines, breakfast). As someone who has been in Estonia, Prague and Germany offices, I can tell that ours right now is very sad and disappointing compared to those. Even visitors say that. We do have drinks and snacks available (limited to crackers and cookies), but they're from the cheapest (retail) brand. We used to have awesome events and parties with great food but sadly that ended when the previous office manager left the company, now events are pretty average and nothing special. For people who are thinking about joining Pipedrive here's my advice: Evaluate your options. Pipedrive people is the best you'll find and you'll contribute to make a great product, but I'm sure you'll get better compensations elsewhere, Pipedrive salaries are not that competitive and we don't have a clear answer if we're having salaries adjustments anytime soon. They'll try to convince you to join by saying you'll have a bootcamp in Estonia because that sounds great but that's a lie - they were ”suspended” because of the pandemic and never resumed.

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Pipedrive Response
2y
Hello, fellow Pipedriver! Thank you for taking the time to express your thoughts on your experience at Pipedrive. Firstly, it’s great to hear how happy you’ve been with your Pipedrive colleagues, experiences with our coaches, and SWAG. However, we’re sorry to hear you feel there’s been a drop-off of employee events. This week, the team has been celebrating World Mental Health Day in Lisbon, there’s a Bake Off coming soon, a small Halloween get-together at the end of the month, and of course our annual Winter Garage. However, if you have any further ideas on how we might continue driving engagement with events, we’d love to hear them. Thank you for sharing your thoughts on the new Lisbon office. We encourage you to provide continuous feedback to our Workplace Experience team in Lisbon who are continually working to bring our brand and our culture to life in the new space. To your point about the layoffs which took place last year, while this was and remains a strategic decision taken in the best interests of the business, of course we understand that the transition hasn’t been easy for our Pipedrivers. In regard to our hiring patterns this year, we remain dedicated to scaling our business and powering the success of our customers, and as such have continued to backfill any leavers and hire new Pipedrivers into mission-critical roles. On your comments about burnout, this is an important topic for everyone inside and outside Pipedrive right now, and one which we’ve honed in on for World Mental Health Day, with our in-house coaches sharing tips and advice company-wide. We are proud of our people-first culture and always strive to provide the best support to our people – particularly through periods of stress. If you’re worried about burnout (either on behalf of yourself or another colleague) please do reach out to our coaches and leverage our Employee Assistance Programme, as well as speaking to your manager. Once again, thank you for sharing your take on your experience at Pipedrive. Your feedback is important, and we encourage you to reach out to the aforementioned teams, your People Partner and our Executive Leaders to share additional comments and suggestions

Explore other reviews about Pipedrive

5.0
Jul 12, 2026
Customer solutions expert
Recommend
CEO approval
Business Outlook

Pros

Great team! Lots of room to learn about things that really interest you, even if there is not an open position at that time for movement in that direction. Supportive environment all around. I have a name, I am not just an employee ID number. Management really cares. You can reach out to anyone in any department, and it's never an uncomfortable experience. The willingness to teach is amazing!

Cons

Sometimes the availability of a position is determined by your location since the company is international, which can sometimes be limiting, but it does not stop you from being allowed to and encouraged to learn about that path anyway.

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Pipedrive Response
1w
Thank you for taking the time to review us, fellow Pipedriver! We're really glad to hear that you feel supported by your team and management, and that you've found a real sense of belonging here. It's especially great to see recognition for the willingness to teach and the openness across departments – creating an environment where people feel valued and can learn and grow is something we care deeply about. We also appreciate your perspective on location-based role availability. As a global company, there are times when certain positions are tied to specific locations, but it's great to hear that this hasn't stopped you from exploring and learning beyond your current role. Thank you again for your feedback – we really appreciate it!
3.0
Feb 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers flexibility to work remotely, which supports work–life balance. Its global footprint provides opportunities for international exposure and occasional travel across multiple office locations. Many of the people are genuinely great to work with, and those relationships were a meaningful highlight of the experience.

Cons

The company is largely Europe-centric, which is understandable given its origins, but U.S. teams can feel overlooked. Communication to U.S. based employees around company events, office expectations, and broader initiatives is often inconsistent, and teams in this region frequently absorb the impact of decisions without sufficient context or support. Leadership consistency has been a challenge, with noticeable changes at the executive level contributing to shifting priorities and a lack of clear long-term direction. There is also a strong emphasis on executive and senior leadership development, including training and compensation, while investment in growth opportunities for the broader employee population feels limited. Equity offerings are primarily restricted to certain levels, largely management and executive roles. Expanding equity participation to include non-management and lower-level staff would feel more equitable and better aligned with common practices in the tech industry. From an operational perspective, some internal functions could benefit from stronger structure and oversight. HR can feel somewhat insular due to long standing working relationships, and there has been a recurring pattern of payroll and ADP related issues that have required cleanup more than once, particularly around U.S. payroll and tax compliance.

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Pipedrive Response
4mo
Thank you for taking the time to review us, Pipedrive alum! We’re glad to hear that the flexibility, global collaboration, and relationships you built along the way were meaningful highlights of your time here. Creating an environment where people can balance work and life while connecting across regions is something we always aim to uphold. At the same time, we appreciate you calling out the areas where your experience didn’t meet expectations. As we continue to grow as a global company, ensuring consistent leadership, clear long-term direction, and strong communication across regions is very important. We recognise that alignment and transparency are essential to building trust and supporting our teams effectively. Your feedback around development opportunities, equity participation, and operational structure is also important. We’re committed to continuously reviewing how we support our people at all levels and how we strengthen processes to better serve our teams across locations. Thank you again for sharing your perspective — feedback like this helps us reflect, improve, and grow.
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