Great years at Pipedrive until recently - Anonymous employee Pipedrive Employee Review

3.0
Feb 28, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who gathered there talented and great. Leadership used to be amazing, direct and very clear in everything.

Cons

Transparency has reduced a lot and decisions are not in the best interest of the employees, but the shareholders. A lot of recent structure change that has made the organization under powered to keep going. The product is suffering for the lack of employees, as well as the customers, who are getting less and less attention. There is also a talent run happening in the company. The people who have believed in the company for many years feel that the things have changed to much worse recently, so they are taking their talent elsewhere, due to better pay or better work conditions.

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Pipedrive Response
2y
Thank you for taking the time to leave a review for us, Pipedrive alum! We appreciate your years of service with us as well as the fact that you’ve enjoyed working with our amazing Pipedrivers. Our customers are at the heart of what we do; we’re here to help small businesses grow, and so we will always evolve and adapt to meet their needs; no excuses. Whilst we successfully navigate through tough external conditions, our strategy, plans and internal structure may need to be flexible so that we stay true to our purpose. Following any structural changes within the company, our team remains committed to finding the best way to communicate these changes, both to respect those who are directly affected, and to ensure transparency to all of our fellow Pipedrivers. As such, we value any feedback that helps us improve on this further. Thank you again for your review, and we wish you all the best in your future endeavours!

Explore other reviews about Pipedrive

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team! Lots of room to learn about things that really interest you, even if there is not an open position at that time for movement in that direction. Supportive environment all around. I have a name, I am not just an employee ID number. Management really cares. You can reach out to anyone in any department, and it's never an uncomfortable experience. The willingness to teach is amazing!

Cons

Sometimes the availability of a position is determined by your location since the company is international, which can sometimes be limiting, but it does not stop you from being allowed to and encouraged to learn about that path anyway.

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Pipedrive Response
1w
Thank you for taking the time to review us, fellow Pipedriver! We're really glad to hear that you feel supported by your team and management, and that you've found a real sense of belonging here. It's especially great to see recognition for the willingness to teach and the openness across departments – creating an environment where people feel valued and can learn and grow is something we care deeply about. We also appreciate your perspective on location-based role availability. As a global company, there are times when certain positions are tied to specific locations, but it's great to hear that this hasn't stopped you from exploring and learning beyond your current role. Thank you again for your feedback – we really appreciate it!
3.0
Feb 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers flexibility to work remotely, which supports work–life balance. Its global footprint provides opportunities for international exposure and occasional travel across multiple office locations. Many of the people are genuinely great to work with, and those relationships were a meaningful highlight of the experience.

Cons

The company is largely Europe-centric, which is understandable given its origins, but U.S. teams can feel overlooked. Communication to U.S. based employees around company events, office expectations, and broader initiatives is often inconsistent, and teams in this region frequently absorb the impact of decisions without sufficient context or support. Leadership consistency has been a challenge, with noticeable changes at the executive level contributing to shifting priorities and a lack of clear long-term direction. There is also a strong emphasis on executive and senior leadership development, including training and compensation, while investment in growth opportunities for the broader employee population feels limited. Equity offerings are primarily restricted to certain levels, largely management and executive roles. Expanding equity participation to include non-management and lower-level staff would feel more equitable and better aligned with common practices in the tech industry. From an operational perspective, some internal functions could benefit from stronger structure and oversight. HR can feel somewhat insular due to long standing working relationships, and there has been a recurring pattern of payroll and ADP related issues that have required cleanup more than once, particularly around U.S. payroll and tax compliance.

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Pipedrive Response
4mo
Thank you for taking the time to review us, Pipedrive alum! We’re glad to hear that the flexibility, global collaboration, and relationships you built along the way were meaningful highlights of your time here. Creating an environment where people can balance work and life while connecting across regions is something we always aim to uphold. At the same time, we appreciate you calling out the areas where your experience didn’t meet expectations. As we continue to grow as a global company, ensuring consistent leadership, clear long-term direction, and strong communication across regions is very important. We recognise that alignment and transparency are essential to building trust and supporting our teams effectively. Your feedback around development opportunities, equity participation, and operational structure is also important. We’re committed to continuously reviewing how we support our people at all levels and how we strengthen processes to better serve our teams across locations. Thank you again for sharing your perspective — feedback like this helps us reflect, improve, and grow.
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