If you have an offer anywhere else, take it over RQ. - Senior Software Engineer ReliaQuest Employee Review

1.0
Nov 2, 2020
Recommend
CEO approval
Business Outlook

Pros

This review applies to the Innovation dept. The department in charge development of the software technology at Reliaquest. Decent pay(kind of, covered in cons list below) Decent benefits

Cons

Pay: Let's start with this one. The pay at RQ is standard or a little higher or so it seems at first. Pay would be solid if you had a standard 40-45 hour work week but this won’t be the case. It’s expected that you will work at least 10 hours a day. They can’t outright say this, but if you work less you will be devalued in your quarterly reviews and told you aren’t helping the team enough. I know several employees that work routinely 12-14 hour days without any additional benefits. So whatever pay you are offered, take off 25% of your hourly earnings because you won’t be working 8 hour days. Work-Life Balance: Don’t even consider working here at all if you have a family, friends, or any kind of social life. They only want workaholics here, it’s expected that you are on call at all times. It doesn’t matter if you’ve just worked a 14 hour day and it’s 2am, if there is something they want you for you are expected to be there. The only saving grace is that when you are on PTO you are allowed to turn off slack and email notifications. Good luck getting any PTO approved though. Communication: Hope you like being talked down to and treated like you don’t know anything in your area of expertise. Regardless of how much experience you bring to the table if your ideas do not match the ideas of leadership they will be disregarded. There will be no discussion, no reasoning given, just a simple, “No we aren’t doing it that way”. Communication only flows one way at RQ and it’s not in the employees favor. You will be lied to about the direction of the company, what is expected of you, what career paths you can take, opportunities you have to grow, etc. They will lie through their teeth to keep you here for as long as they can, but they have no intention of keeping any promises made. Code Practices: Do you think it’s a good idea to push untested code straight to production environments that customers are actively using? If you answered no, then you are in opposition to the thinking of the current leadership. They will brag in their team channels that they are pushing code straight to Production. Not only do they routinely skip quality checks and reviews, they also have multiple P1’s a day. P1 being defined as a customer unable to login or not able to see their data. This being one of the finest examples of incompetence of the current leadership. Some of the bugs being released to production allow the bypass of security checks on users, and we’ve even had a fun bug where they gave full access to all customer data to every customer. Luckily these have not been caught by the customers yet, but if one of those major bugs is seen by a customer then someone is going to pay the price and it isn’t going to be leadership. Big-Brother: The idea of privacy of any kind is not held at RQ. Everything you do will be monitored and questioned. They will watch and read your slack chats, they monitor when you are active in slack, they monitor when you move cards, how many points they are worth, how many you move a day, if you participate in a code review, if you comment on a code review, etc. Literally everything you do is recorded, watched, and will be questioned. They will tell you in group meetings that this is for your own benefit, that they monitor these things to make sure there are no blockers so that you can do your job as efficiently as possible. However, if you try to get obvious blockers removed that are literally blocking you from completing your assigned duties and they don’t want to work on those blockers they’ll just tell you to work around it and not be blocked. Micro-Management: I have only on one other occasion ever seen a company that is as heavy with micro management as RQ is. As stated earlier they don’t care how much experience you have they will monitor projects at every step and “correct” your “mistakes” daily and if you try to fight it you will just be ignored or overruled. When their corrections come back as a major problem or blocker later on, you will be blamed for allowing it to happen.

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ReliaQuest Response
5y
ReliaQuest is committed to always paying our employees competitively. As a SaaS platform in hyper growth mode, our employees may sometimes work more than 8 hours a day. However, employees are compensated fairly and always encouraged to take time off to set boundaries between work and external life. We also provide both physical and mental health benefits at no charge to our employees to encourage their wellbeing. We regret you felt like you couldn’t provide feedback to your leader - that is not the ReliaQuest way. Two of our core beliefs are to be accountable and adaptable at all times and receiving feedback is critical to both. In regard to our code, we follow industry best practices. Ensuring customer success is how we make security possible. Building a SaaS platform is an iterative process that requires proper development, testing, QA, maintenance, and bug fixes, all of which are integral pieces of our process. We also follow all business privacy standards, while maintaining a secure environment. We hope you have or will reach out to our Senior Vice President of Engagement, people@reliaquest.com, regarding any feedback that you have. We wish you all the best.

Explore other reviews about ReliaQuest

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

ReliaQuest has been a phenomenal place to work. One of the biggest things that stands out is how much the company invests in people who are willing to grow. It’s rare to find a company that promotes Business Development Representatives within 10–12 months, but here, hard work and development truly get recognized. If you’re willing to make yourself uncomfortable, apply feedback, stay adaptable, help others, and keep the right mindset, it will pay off. Management sees that effort and rewards it. It’s definitely not an easy job, but nothing great comes easy. What I’ve learned here in about a year is honestly what I believe would have taken me 3–5 years to learn somewhere else. ReliaQuest sees high-potential employees and genuinely wants to invest in them.

Cons

The role can be challenging and fast-paced, so it requires a lot of adaptability and resilience. It’s not an easy environment, but that also creates strong growth opportunities. It's also because of the industry in general!

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ReliaQuest Response
1w
Thank you for sharing your experience. We’re glad to hear that the investment in growth, development, and internal opportunity has had such a positive impact during your time here. It’s especially great to know that the support, feedback, and recognition you’ve received have helped accelerate your learning and career progression. Glad to be working with you!
5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My time at ReliaQuest has been life-changing. From the moment you join, the company invests in your growth and development, helping you evolve into a high-performing professional and leader. Since joining RQ, I’ve felt consistently challenged in the best way, while also being fully supported in everything I set out to accomplish. One of the things that makes RQ so unique is the level of support available to help us grow, both personally and professionally. We have two full-time mental performance coaches who are always there to help us navigate challenges and overcome obstacles. They’ve also built a Leadership Foundations program for emerging leaders. After six months at RQ, once you’ve completed a mindset badge and demonstrated excellence in your role, you become eligible to join the program. It’s an incredible opportunity to accelerate your career and learn the fundamentals of what it means to be a strong leader for your team. What stands out most to me, though, is the people. Everyone here is high-performing and pushes you to be the best version of yourself while striving to get 1% better every day. As a company, we truly live out our values—being accountable, helpful, adaptable, and focused—and I believe the people here embody those values every day.

Cons

While the challenge of cybersecurity is what drew me to RQ and this industry, it can also be one of the more difficult aspects at times. To be a leader in AI-driven cybersecurity, you have to constantly adapt to the evolving needs of the market. With that comes change, both within the company and in the work itself, and success requires embracing those challenges rather than resisting them. It isn’t always easy, but with the people around you and the mission you’re working toward, no change or challenge feels impossible.

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ReliaQuest Response
3w
Thank you for taking the time to share such thoughtful feedback. We’re incredibly grateful for your recognition of the growth opportunities, leadership development, and support available across the organization. It’s especially meaningful to hear that the investment in both professional and personal development, along with the strength of the people around you, has made such a positive impact on your experience. Glad to be working with you!
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