Pros
Good people because when everyone suffers, it’s bonding. Good pay, but you’ll work hours that make it less than competitive. Free food on Fridays…
Cons
The turnover rate is huge for SOC analysts. Leaders don’t educate SOC Analysts, you educate yourself. Our education beyond entry training is very lax. RQ doesn’t invest in the continued education of their SOC Analysts as they already know they’ll burn out and leave. Feedback is biased and absolutely subjective. Management uses a lot of carrot and stick motivation tactics. This becomes obvious within the first 3 months. SOC culture is suffering. With turnover comes a loss of culture. Turnover won’t change. Hours won’t change. It is what it is, a SOC. You’ll see job ads that have remote work that often offers greater technical achievement than this role can. The Analyst work isn’t that fulfilling. You’ll work alerts that customers never respond to or fail to action in a timely manner. Your impact is minimum. You will feel tired on and off the clock. Salaried but should be hourly (only salaries because they couldn’t afford hourly people, it’s a SOC). Product they are pushing is hard to believe in. Salaried but you are expected to be there during set times and if you complete your work early you’ll still be there until the end time.
