It's a Trap! - Anonymous employee ScriptiLabs Employee Review

Training There are plenty of opportunities to train in many different aspects of our business. Our training program is beyond adhoc but not quite as mature as we would like. This industry changes very quickly so keeping up can be quite challenging. Over half of our staff has been here for at least 18 months and are more than willing to help those that are willing to learn. Ask any of our developers about their opportunities to learn and I think that you will find that they have opportunities to learn each and every day. Every single department has a training manual that can be referred to learn from and reference when needed. The Environment as a Whole One of the most important aspects of this company is employee feedback. It’s how we have become the company we are today. In the early days we had adhoc meetings everywhere and if we didn’t have our employee feedback, we would have failed. We listen carefully and will make whatever changes are necessary in order to improve. We won’t make all changes as not all ideas are in synch with the big picture. However, no employee will ever be alienated in any way for making recommendations. When we look to hire new employees, we never focus on gender, sexual orientation, race, etc. We simply hire the most qualified candidate to fill the position that we can afford at the time. If your interpretation of our female employees is that they are beautiful, we’re sure they would find that flattering. However, our guess is that they would prefer to be known more for their amazing work ethic and accomplishments over being labeled “pretty”. The job security associated with ScriptiLabs is no different than any other company. In fact, we are very close to being in line with other companies in this market. I would encourage anybody that is interested in ScriptiLabs to seek out any of our employees on LinkedIn and get their honest opinion about the company and its job security. We admit that our quest for healthcare has taken longer than we had hoped. We made a decision to focus on raising salaries before healthcare so that our employees could at least have the option to buy their own in the interim. Just know that our intent was always to implement them as soon as we could afford them. That time has now come. Access to quality healthcare is starting on Jan. 1st, 2015 and it looks like we are going to be able to pay 50% of our employees’ premiums. We simply had to be patient and responsible so we didn’t overextend. I hope to pay 100% of the premiums by 2016 but we can only False Recognition We have never attempted to falsify any online recognition. You simply cannot fake being a Google Partner, Member of the Chamber of Commerce or The Austin Business Journal’s Best Places to Work. The ABJ‘s “Best Places to Work” was voted on by all of our employees at the time. Last year we didn’t qualify but we are doing everything we can this year to improve benefits since that is where we scored the lowest. Now that we are implementing healthcare, we are confident that our employees will give us a higher rating than they did this year. It is a very useful tool for us and one that we listen to carefully. In regards to BigCommerce.com, you have to have a site in order to post feedback. We can’t fake anything related to these websites. These are clients of ours that we have done work for and not all of them are perfect. We make mistakes just like any company. All we can do is listen to our customer feedback and improve on a daily basis.