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Sense reviews

Not as good as it looks - Software Engineer Sense Employee Review

1.0
Jun 30, 2023
Software engineer
Recommend
CEO approval
Business Outlook

Pros

Good product vision and helpful colleagues

Cons

Micro Management Startup label but MNC culture with less execution and more passing the blame between one another. Management keeps forcing you to work overtime. Worst experience working with them. Insensitive, inhuman behavior at times. Everything depends on your skills for buttering the upper management and PMs. Too many managers and less people to actually work. The founders and US team are all focused on their culture and employees in the US while the India team is left to a single MD who keeps running it like his own personal circus. If you have no self-respect feel welcome to join Sense.

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Sense Response
3y
Thank you for sharing your feedback and sorry to hear about your negative experience while you were at Sense. As an organisation, we recognise some of the areas of improvement for cross border communication, and we are committed to fostering a positive work culture where employees feel supported and overall have a great employee experience. We are in it together, one of our core values is one of the ways were we foster a positive work culture. We value your feedback and the same has been shared internally. If you have any further feedback or suggestions, kindly reach out to us.

Explore other reviews about Sense

5.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Absolutely love the people I worked with at Sense

Cons

None that I can think of

3.0
Dec 30, 2025
Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

-The CSM team at Sense includes some of the brightest, most talented individuals I've ever had the pleasure of working with

Cons

-Leadership has very little understanding of what existing clients require. When clients threaten to churn they offer the latest new product but offer minimal support, leading to even worse experiences for the client and inevitable churn -Bonuses are not achievable as they are based on company performance not individual performance -No raises provided for multiple years in a row -PTO is not unlimited as advertised, and leadership actively guilt's you not to use it -The product is different for EVERY client, regardless of what ATS they use. Two clients on the same ATS can have vastly different data fields, and with regular book of business changes it can be difficult to understand how to help your client -Sales Reps overpromise potential clients features that do not exist, leadership then blames CS for not being able to accomplish what sales fabricated -Everyone's plate is too full. With layoffs after layoffs and no attempt to rebuild the workforce, everyone is burning out, and theres no end in sight.

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