Unnecessarily Tough Place to Work - Technical Sentinel Employee Review

1.0
May 15, 2017
Recommend
CEO approval
Business Outlook

Pros

If you are in a technical role, Sentinel will give you a workout. You will get a lot of exposure very quickly, bearing in mind that most of their clients are small or mid-tier. A lot of people have used Sentinel to get a start in consulting. Some of the insiders at Sentinel reportedly make a lot of money. There is some good engineering talent, as you would expect at a Cisco channel partner.

Cons

I have been around the block, and have never seen an organization with more of a split between the insiders and everyone else. The company is very set in its ways, and treats non-insiders as highly expendable. Training consists of throwing you in and seeing if you can swim. Zero perks, and I mean zero. Work conditions are the worst that I have experienced in my IT career, and God help you if you make a mistake; the culture is extremely CYA. The issues cover not just the abysmal work/life balance, but how one is treated every day - the organization finds many different ways to telegraph that they really don't value you or your input. I've seen very high level engineers treated this way. And if you wonder why these engineers put up with it, the answer is that many do not, and there is constant turnover. Also, I have questions about the company's long-term viability - the people making the decisions all seem to have 20+ years at Sentinel and are out of touch with industry and market conditions. I would have to say that this is known through the grapevine in local IT circles, too (ask around). For anyone thinking about taking on a technical role at Sentinel, then, I would really urge caution. And look at these reviews carefully and note 5* reviews are generally by current employees, and are generally one or two liners - draw your own conclusions there. Indeed, many negative reviews seem to disappear. We will see if this one survives.

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Sentinel Response
9y
Sentinel has been in business just shy of 35 years. Recruiting and retaining a very talented team of employees is vital to our ability to deliver an uncompromising customer service experience, and implement best in class business solutions for our customers, many of whom have between 500 and 5,000 employees. We take feedback - both positive and negative - of current and former employees very seriously. For example, the creation of supplemental sales training resources and a streamlined recruiting process have resulted from current employee feedback as well as reviews from forums like Glassdoor. Glassdoor is a great tool for us to use to keep our finger on the pulse of how our organization looks to current and prospective employees. We would encourage anyone who does not understand how Glassdoor works to read the Glassdoor Community Guidelines for a better understanding – in summary, businesses on Glassdoor do not have the ability to delete or remove reviews. Technology is our core business. As noted in this review, we have many great, technically talented team members who have experienced great success with Sentinel. We’re proud to have teams from pre-sales through post-sales, boasting incredible resumes in the industry as well as holding industry leading certifications and qualifications. Because they are so important to us, we offer them continued education and industry training allowing them to continue to grow and advance. Turnover at Sentinel has been relatively rare in an industry that typically experiences relatively high turnover rates - our average tenure of any team member is well above industry averages. Work-life balance is a topic of conversation across all tech organizations. We are no exception. Our approach is an open dialogue between all levels of management and their teams. Our open door policy has yielded great communication around not only what we are doing well and where we can improve, but more importantly, solutions they think would work best for their teams. These have played a key role in our continued efforts to foster a productive work-life balance. For existing, new or prospective technical talent, we believe our continued dedication to career advancement, open dialogue, elite partnerships, access to clients from mid-size to enterprise—across verticals, and dedication to continuing to grow in the right direction, are key differentiators in the industry.

Explore other reviews about Sentinel

5.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

They are focused on security and are effiecient. Coworkers have worked their over a decade and I see hires get moved around to other positions.

Cons

I questioned the way coworkers got terminated and if what got told afterwards to coworkers was accurate.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience and industry exposure

Cons

Extreme lack of training/support from management

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Sentinel Response
3d
Thank you for taking time to leave your review! We appreciate your response and having you at Sentinel.
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