Sentinel reviews about "training"

-Very mismanaged training program, could use some work to learn about clients

Extreme lack of training/support from management

* On-Call is not compensated outside of salary. * Salary is typically considered lower than other MSPs. * Salary increases are typically lower than other MSPs and do not happen annually. Without acquiring Cisco certs, a salary increase is difficult to obtain. * Vacation time is considered lower than other MSPs. * Extremely challenging work which will absolutely ensure burnout at various times throughout your career here. * Promotions come with a sub 5% pay increase, whereas they're typically closer to 10% in other companies. * Tools such as ticketing systems and credential management are lacking and need dedicated improvement. * Because of the emphasis on certifications, work life balance is very low. Studying for and obtaining various vendor certs is essentially a second job on-top of the daily heavy workload that comes in.

If you are a sales rep interested in joining the Phoenix office at Sentinel Technologies here are a few things to consider: -You will be grossly underpaid. -Your manager is a mid-twenties sales rep and this is their first and only job since graduating from university. -You have no defined territory and will be expected to drive to the corners of the state to find new business. -You must make “200 dials and 30 donut drops” a week to be successful. To whom? No defined territory means creating and calling a random list from your single sales intelligence tool to hit KPI metrics instead of strategically calling into businesses. -There is no formal sales manager or sales rep training. Your training is to do what your VP and your “team lead” tell you to do. If those things contradict, use your best judgment. -You are better off bringing the Yellow Pages on your first day to prospect -CRM data? good luck. -No creativity or autonomy in the role. You will be "checked in" via a messaging platform and a daily meeting with your team lead to check your activity. The ideal person for this role is someone who recently graduated college, is malleable and is OK taking orders from someone similar in age. This is not the place for seasoned reps. It’s their way or no way.

Not much training for new people to the business.

The night shifts often leave employees without direct access to leadership, especially if their direct manager is on vacation. Promotions are difficult to come by, per hearsay. Often your shift needs to be filled before you can move out of your current/prior role.

After you are on-boarded, there is zero official training besides shadowing. Minimal explanation of how systems work, and management gets frustrated with you when you need help or make a minor mistake.

Very old school No WFH flexibility unless you’re a high performer Office politics - if you’re not liked, you won’t get leads or you will be ignored Very clicky, lots of individual groups No training, thrown into the fire

Very low salary, micromanaged, toxic work environment, no training.