Ambitious Growth, Great Team, With Minor Challenges - Support Services Manager Sentinel Employee Review

5.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Sentinel is on pretty much every list of great places to work - and in the top classification in most. There is a good reason for this. The environment is challenging, it can be highly rewarding to those that are willing to give it a go. Even so, work/life balance is something they strive to provide - but no one at Sentinel is a mind reader, so if you do not communicate any imbalances, well... enough said. The are trying - and succeeding to grow the company and ensure everyone at Sentinel is protected through the pandemic, and that deserves true accolades and shows the family atmosphere that makes up the organization. Ultimately, this is a company that allows you a lot of freedom to perform and grow; you will get out of it what you invest in it. Training is provided through subscriptions with INE, courses, and certification exam offerings as well. All companies have issues, and Sentinel has historically had issues with regional and cross departmental communication and team building. Recently there has been an embrace of WHF and no longer requiring centralization of certain roles that has forced greater collaboration so this is better. This along with the hiring of the Employee Experience Manager has helped turn this around. Another little bit and I think things will be as close to perfect as they can be.

Cons

As other reviewers have said, there are a lot of legacy processes and systems in place. I can't disagree, and while it will take a while to root out all the legacy, Sentinel has made leaps and bounds with large investments in new technologies and systems to grow for the future. Currently a negative in many ways, this is getting better all the time.

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Sentinel Response
5y
Thank you for taking out time to share your experience at Sentinel! We are glad to have you with us! Sentinel's 'Always Leading' motto transgresses beyond our work and into our culture. Every team member is a part of the family and all of our employees' opinions and insights are valued and respected. We thank you for your efforts and are happy to hear you are enjoying your time here at Sentinel Technologies.

Explore other reviews about Sentinel

5.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

They are focused on security and are effiecient. Coworkers have worked their over a decade and I see hires get moved around to other positions.

Cons

I questioned the way coworkers got terminated and if what got told afterwards to coworkers was accurate.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience and industry exposure

Cons

Extreme lack of training/support from management

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Sentinel Response
3d
Thank you for taking time to leave your review! We appreciate your response and having you at Sentinel.
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