Pros
Free Vision and Dental, Coverage is good for being free, job is easy and work from home.
Cons
Health Insurance is a very bad plan with very high premiums for the smallest plan (200+ a paycheck out of 700 dollar paychecks), schedule is decided for you, you have no say in it when initially hired, super high turnover to the point that they have 6 trainers teaching new employees every week. No raises given ever under any circumstances. Only opportunity to increase pay is being a top performer which nets you a measly 150 extra a month or by moving up in the company to a different position. They don't care why you missed work, if you miss it without them being able to identify a technical problem on their end, you get fired quick. You are outsourced to Comcast as their tier 2 support. I've had a co-worker fired because of the death of a family member and not having the time off available. I've had a co-worker fired because his house burned down from a wildfire. I've had a co-worker fired because the hurricane in Florida last year flooded his house. I've had a co-worker fired because she had no internet for 6 days. SHE HAD COMCAST AS HER INTERNET PROVIDER.