Pros
Good salary Perfect health insurance comfortable chairs Good employees privacy since there are no cameras on the floor
Cons
The company does not provide a truly healthy environment (only online) Authority is used in unfair or excessive way Rules are strictly applied to agents, while people in higher titles are often held to the same standards Lack of real support when problems happens; issues are rarely solved properly I felt I have no heard voice like ( scream baby no one will help you even the CEO of TPEGY) Problems with the salary scheme and social insurance ( Fraud) Disrespectful communication style Petting help from other departments can involve delay, avoidance, or unnecessary complications You do not have a work life balance, as they force you to stay working for a long time after shift.