Great growth opportunities, but adapt to new tools quickly necessary - Operations Customer Expert I TP Employee Review

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Employment Growth Opportunities Work/Life Balance Compensation & Benefits

Cons

Honestly the only downside I feel anyone would or does have tends to be that you will be needing to quickly learn or develop your knowledge of using new tools and integrating ai to keep up with today's ever changing technology. This aspect is a plus for me but I feel others may benefit from knowing this is a challenge for some. But if this is not an issue for you I would recommend this company 100%. From the application process to hiring process to being an active employee for 2+ years now this has been the greatest employer I have ever had!

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TP Response
2w
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
2d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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