Stable projects but leadership and support need huge improvement - Anonymous employee TP Employee Review

1.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

salary on time projects are stable

Cons

* There is no clear or independent point of contact for employees to raise concerns confidentially. Many employees feel they have no one outside their direct management to speak with when problems arise. * The quality of leadership varies significantly. Some supervisors appear to lack the necessary management and people skills, creating the perception that internal referrals are sometimes valued more than demonstrated leadership ability. * Career progression is unclear. There is limited transparency regarding promotions, internal mobility, and professional development opportunities, making it difficult for employees to plan long-term careers within the company. * Obtaining vacation approval can be unnecessarily difficult. Employees often face significant pushback before leave requests are approved, even when submitted in advance and in accordance with company procedures. * The workforce is highly multicultural, which is a strength. However, there appears to be insufficient emphasis on consistent workplace standards and behavioural expectations. As a result, employees from different cultural backgrounds often follow different practices workplace etiquette, leading to inconsistency and frustration. * Communication between management and employees could be more transparent, with greater consistency in applying policies and addressing concerns fairly across teams. Overall, while the company provides opportunities to work in an international environment, there is considerable room for improvement in leadership quality, employee support, career development, consistency of workplace standards, and the overall employee experience.

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
2d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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