unprofessional in dangerous workplace - Retention Representative TP Employee Review

1.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck. Some really nice people work here.Their good for those with little call center or sales experience. Good way to get your feet wet in the industry whether it be sale or call center work. They try to make it fun environment, ultimately failing in the long run. They recognized your time you're there,w whether it be 60 days 90 days or longer.

Cons

Unprofessional environment. Attempted stabbing on an employee here, they coach their employees on the floor. They listen to your calls with you answer workstations in front of everybody. Mentors in general staff yell across the room. The l most obnoxious call center I ever worked in. Really poor headsets. Their trainers barely make $11 an hour. Very poor and low pay structure. I have witnessed 4 different place in the parking lot rolling a joint. They have one employee that goes around sleeping in other people's cars on his lunch. They cut locks off of lockers after 24 hours. Recently you could smell the marijuana in the building. They cut the lock off a locker which had marijuana in it. Very undesirable element here. Became afraid to go into work duty element in what was witnessed. Reported incidents to security which they have a lot of, but seemingly they failed to monitor the ongoings of what's going on in the parking lot. The parking lot is like High School. Loud bass music drugs. Very pathetic that they recognize employees time there buy 60 and 90 days and longer. THAT should be the very first red thing that goes up. Insurances god-awful expensive and the dental plan only covers up to a thousand a year.

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TP Response
9y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry . Best regards!

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
1w
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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TP Response
23h
We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.
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