Work From home tech support - Tech Support TP Employee Review

4.0
Sep 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Save gas, good pay for a work from home job, im in training and it is very informative and helpful.

Cons

Raises are a quarter every year and the schedules are chosen for you so please be flexible with your schedules when applying.

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TP Response
9y
We're happy that you're enjoying your stay with us. Our aim is to provide our employees extensive training to be able to support customers while making sure they are provided competitive pay. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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