The best way to describe my experience is "short" I was told I had a permanent position & did not - Tech Support TP Employee Review

3.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

- paid training - vto - set schedule & hours were basically guaranteed - some trainers are really nice - great starting pay for (work from home) - help with some needed equipment

Cons

I work there maybe 5 months & all of a sudden the campaign I was doing shut down , we got maybe a 3 week notice and the campaign that was offered to us to replace our job was hard to get so it was basically okay u have a job !! .. few months okay now you don't They also have some foreign trainers & some of them are really rude but I can say if you let someone higher than them know about the rudeness it is corrected

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TP Response
9y
We appreciate your candid review and thank you for bringing this to our attention. We are committed to catering to our employees needs, providing them a stable career and ensuring they are working in a positive environment. Please share your feedback with us at http://bit.ly/TPHR-form. By sharing your feedback, you are helping us ensure issues are properly addressed and this type of situation will never happen again. Thank you.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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