Worst company to work for, Apple should be assashamed to be partners with this company - Technical Support Representative TP Employee Review

1.0
Sep 22, 2017
Recommend
CEO approval
Business Outlook

Pros

$13.00 to get treated like you’re nothing and always reminded that you can be replaced and all the company cares about is money

Cons

No one who actually works here as a manager knows what they’re talking about. Everyone will tell you a million different things. They also pride their self on “commitment” which means you have a “set schedule” that can be changed literally an hour before your shift and if you have children they don’t even care they’ll fire you. Tell me how you get hired then have to wait a month to actually start working but the day you get hired they give you a training schedule you have to commit to A MONTH IN ADVANCE but there’s nothing wrong with that right. So then it’s two days before 4th of July (which is the same day every year right) so they thought it was okay to switch the whole schedule around that we committed to a month in advance because they messed up. And if you couldn’t find child care last minute and couldn’t come to work you would be fired What a great company. Everyone smokes weed and does the most ratchet stuff like fight in the parking lot. The actual floor is disgusting there’s food everywhere and bugs. When it rains the whole building leaks, water will be dripping all over a Mac computer on the floor and no one moves it it cleans up the water. You also have to come in like an hour before your shift to find parking and actually find a computer that works. How can you have a technical support job but all the technical equipment that is needed to work that job every day is either broken or not working. Like I said Apple should be ashamed to be working with a company that doesn’t care about the few hard working employees they have. I had a trainer named Danish for Mac training, man was he horrible. He’s on a final because he let 6 people fall asleep in one of his classes and got caught soooo he felt the need to write anyone up for any little reason and be mean and horrible because he’s trying to save his “apples” which is understandable but you can’t threaten to write up a bunch of people just to try and make yourself look good instead of actually teaching the class maybe people wouldn’t fall asleep if we weren’t just getting paid to sit there and do nothing. The trainers I had were both honestly horrible, I didn’t learn anything the correct way until we actual got on the phones. It also takes a week to get anything out of the hire ups and you have to constantly bother them about the same isssue or they’ll forget to take care of it. You would think that Apple actually wants to work with companies that care about their employees and actual teach them correctly about all of the products and make you feel comfortable at your job instead of feeling like you could get fired any second for any stupid reason.

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TP Response
8y
We appreciate your honest feedback. We see to it our employees feel that they could easily seek assistance and openly communicate with the management while being provided the proper training. Thank you for your advice as well–we will make sure to always keep that in mind.

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
6d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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