bad taste - Customer Service TP Employee Review

1.0
May 29, 2019
Recommend
CEO approval
Business Outlook

Pros

lisbon is a sunny place

Cons

Working here is like taking a cancer: try to be happy and you will die later. If you are lucky, you will be dismissed during the training, because they take more people than what they need, then they find an excuse and send you home without paying flight and expenses. If you are not lucky, you will join the company of the rabbid dogs, basically you become a slave without rights and you will have to see every day these faces of freaks until you will replace every coffee morning with a vomit.

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TP Response
6y
Hello, your review is very alarming for us. Throughout the years Teleperformance Portugal has been considered one of the best companies in the Contact Center industry and has also been considered nine times the best company to work for in Portugal. So if you want to share more details about your experience, kindly share this with us via https://www.teleperformance.com/en-us/contact-us/ . This way, we can investigate, solve it and continue to create and develop a Great Place to Work. Teleperformance Portugal

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
1d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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