Meh... - Phone Representative TP Employee Review

2.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

They hire pretty much anyone who can pass a background check and drug test.

Cons

A lot of the computer systems that you needed every day did not work. Too many rules in regards to helping customers. Did not like being chained to a desk all day.

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TP Response
6y
We are sorry to hear about your experience. Please rest assured that we are always working to improve our facilities. We would also like to clarify that it is required for the company to implement strict guidelines when helping our clients' customers for their protection. Thank you for your kind understanding.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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