Awfully Bad - Senior Customer Service Representative TP Employee Review

1.0
Mar 28, 2020
Recommend
CEO approval
Business Outlook

Pros

None. Except that Inorbit mall and Hypercity is nearby. .....

Cons

Biased, Careless, Bad Staff, Rubbish,other things as well..

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TP Response
3y
We are sorry to hear about your experience. We take employee satisfaction and welfare very seriously, and we are committed to providing our employees with an environment that is conducive to their growth and development. We understand that a healthy work-life balance is important for morale, productivity and overall job satisfaction. We will look into this further and make the necessary changes to ensure that our employees have a positive work experience with us. . You can get in touch with us via our http://bit.ly/TPHR-newform . Thanks!

Explore other reviews about TP

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic supervisor & team members, work-life balance, plenty of opportunity and growth

Cons

There could be more supplemental benefits options available

1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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TP Response
4d
We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.
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