Great People to Work With - Customer Service Representatitve TP Employee Review

4.0
May 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Training especially for someone with no experience, Unlimited Overtime, Supervisors coach and work with employees to improve, Performance bonuses are reasonable to obtain every month

Cons

Constantly changing procedures to keep track of, Predetermined breaks and lunch set at start of shift often change, Isolated cubicle environment/not suitable for extroverts After onboarding training, little support or designated time for training

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TP Response
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Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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