You have to work too much for what they give you - Bilingual Agent TP Employee Review

3.0
Aug 25, 2021
Recommend
CEO approval
Business Outlook

Pros

You can get paid abouth 8000 MXN a month. You don´t require previous experience, some campaigns don´t require a great level on english, they are in need of many workers so you get hired easily. You can work from home

Cons

You might feel it consumes all of your life if you are a full time worker. I was suppossed to work 8 hours per day, 6 days per week, but they are suppossed to give you 1 hour to eat, if you have a call that isn´t finished by lunch time, they don´t compensate nor replace that time, so you might end up working a little more for free. Also in some campaigns, it´s very emotionally tiring at the beginning, many customers are so rude, you can try your best to help them and even then, they might treat you as if you´re the worst employee they could have found

Explore other reviews about TP

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic supervisor & team members, work-life balance, plenty of opportunity and growth

Cons

There could be more supplemental benefits options available

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TP Response
10h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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TP Response
5d
We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.
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