Feels more like a family than a workplace - Manager TP Employee Review

5.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

I've recommended several friends to Teleperformance as I've had nothing but a great experience with the company and have witnessed countless others advance their careers here or springboard into new opportunities. Facility is easy to get to, always clean, friendly employees and support staff always willing to help when there is a question or you need direction.

Cons

The culture of any call center is a culture of change, so for some it can be difficult to work in such a fast-paced ever-changing world. Being customer-focused, some positions are hard to adjust to, but if you put in the time and are willing to learn and adapt, it gets easier with the help of your support team members and you can succeed!

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TP Response
9y
Thank you very much for the positive comments. We see to it to make our employees feel they could easily seek assistance and openly communicate with the management while being rewarded opportunities for career progression. Kindly share your feedback with us at http://bit.ly/TPHR-form. Best regards.

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
5d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
5d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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