I have been working with Teleperformance full time more than a year now - Service Delivery Manager TP Employee Review

5.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

- Get to work with top thought leaders, smart, collaborative, willing to share ideas - Our clients are top name brands, and we are doing incredible things that the impact the way business is done across. Thats powerful! - Many employees have been here a long time which allow deep integration into the technology and process and the ability to create pathway to success others.

Cons

There are things that are evolving technology updates, formalizing processes and procedures that come along with company growth. It's important to not get hung up on what wrong, but to focus on what is happening that is right and progress in action that support as an opportunity to define the future and the roll you play in it.

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
6d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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