Nightmare from Dystopian Capitalist Future - First Line Manager TP Employee Review

1.0
Feb 28, 2023
Recommend
CEO approval
Business Outlook

Pros

They'd rather promote people who already work there than hire.

Cons

Where to even begin... Let's see, if you speak german, dutch or an equally "rare" language, then you'll be treated like royalty. Here in Portugal you'll get a room for the ridiculously low amount of 50€/month, you get paid way above the average national wage and you can pretty much show up drunk or high to work and no one will bat an eye since you're too valuable an asset to lose. If you speak portuguese, english or Spanish, then you're just another resource to be burned through. You'll receive practically the minimum wage and you'll be squeezed for every drop of productivity you have, tirelessly and under constant threat of non-renewal (I worked there for 6 years, which was the most they managed to keep me in a legal loophole in which they could give me only temporary contracts, and they let me go as soon as portuguese law demanded that they give me a permanent contract). They care nothing for you as a person and effort is rarely rewarded.

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TP Response
3y
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
2d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
2d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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