TP processes - IT Helpdesk Technician TP Employee Review

3.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

At the right moment there is NO pros. The processes have gone. None cannot suggest anything that would make our work better, because the budged is strict, we get paid NOTHING, no bonus, the prices in our life went to the sky, and the management position gets everything and all benefits. The salaries for IT Helpdesk is under the average IT helpdesk's salaries globally, and sometimes we are thinking of coming to office, so pessimistic.

Cons

No processes, NO FUTURE! Upper management cares only about their "Please remove the bad language before submitting" . if we going request something that will improve our daily processes, they will say "numbers". How possible could someone have numbers on something that the management just ping you wherever you are, without any ticket, and they do not follow any process so you can show your "number". I can write cons for ever.

Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

See reviews by: Helpful|Rating|Date|All