Terrible experience i was a tech customer service representative for att account offshore - Tech Customer Service Representative TP Employee Review

1.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing i thought the salary was good compared to other jobs in egypt but when i left i went to another telecommunications company i found out that the salary we got was almost half what i can get somewhere else

Cons

Very stressful environment/worst management ever/ they gave me annual on the third week during nesting and then terminated me and their excuses where several and all of them are stupid i was told by the boarding team that they terminated me because I didn’t meet the target even though we were told that we do have 3 months and after this period if we didn’t achieve the target they have the right to move us to another account but that didn’t happen and when i told them that they gave me another dumb reason is that the supervisor felt like i was stressed so she didn’t want to bother me!!! Like wth!! How is that place even calling themselves a company!! According to their policy in order for someone to leave they have to send an official email but i never did and I wasn’t the only one who they did that to/ i also didn’t get my kpi’s even though they said it was granted but i never got them i tried to talk to multiple HRs but no one helped at all

Explore other reviews about TP

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic supervisor & team members, work-life balance, plenty of opportunity and growth

Cons

There could be more supplemental benefits options available

1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a job and have met some amazing people in my role.

Cons

I've been here for almost a year and I was hired on with a medical field company which is what I applied for, I was not made aware that at anytime my position could be changed and I could be randomly put with another company. As of today I am with my 3 "campaign" not anything close to what I was hired on for. My training experience here has been the absolute worst every campaign has a thrown to the wolves mentality and you'll either sink or swim and we will fire you when you fail ethic. The pay sucks it is not competitive or an incentive to want to stay. There are no raises or bonuses. PTO is denied constantly even when put in far enough in advance. Each new campaign that I have been forced into has also come with at least 5 weeks of training time that days off were banned for so in the 11 months I've been here I've been required to work 15 weeks plus ongoing black out PTO days as well. People ask me if where I work is hiring and I tell them they don't want to work here. Also moving into better positions is impossible.

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TP Response
3d
We regret that your experience hasn't been positive. Let's work together to resolve any issues. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can assist you.
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