TP is one of the best call centers in Colombia - Agent TP Employee Review

5.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Option to work remotely or from home Health insurance included Bonuses or commissions based on performance Training or development plan Discount on company products or services Professional growth (internal promotion) Pleasant and respectful work environment Additional vacation days Gym or recreational spaces in the workplace

Cons

Heavy workload or frequent stress Inflexible hours or frequent overtime Lack of job security (temporary contracts) Absence of a career plan or training Few employee benefits beyond the basics Low salary compared to the market Leadership problems or lack of support from supervisors Poor organizational climate or lack of teamwork Lack of common spaces or amenities Restrictions on taking vacation or leave

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TP Response
1y
👋🏻 Hi, thanks for your comment. We'll make sure to keep it in mind as we work to improve each of our services every day. ✍🏻 #LeadTheWay

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
1d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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