Good place to work but... - First Line Manager TP Employee Review

3.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to begin as they have a lot of entry-level jobs. Good colleagues. Change to meet people from other countries. Payment on time, meal allowance and performance bonuses. Health and dental insurance for yourself and for spouse and children. Some jobs are fully remote.

Cons

High stress, high pressure and sometimes unachievable targets. Shifts can include nights, weekends, will include holidays. If you're in a managment position you will often find yourself working a lot of extra hours without compensation. You often feel unheard by upper management. Promotions within the company is difficult and often just into management positions. Non-negotiable salaries no matter how long you've been in the company, no actual raises just the rearrangement of bonuses disguised as raise.

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TP Response
11mo
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

Explore other reviews about TP

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good to work but very hard to maintain consistency

Cons

Pressure will hurt you So Much

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TP Response
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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TP Response
1d
We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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