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      Great Starting Point with Good Benefits, but High Turnover Affects Stability - Online Marketing Specialist TP Employee Review

      3.0
      Jun 24, 2025
      Online marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the main advantages of working at Teleperformance was the punctuality of payments—salaries were always processed on time, which gave a sense of security and professionalism. The job itself, especially in the beginning, was intellectually stimulating and offered opportunities to develop new skills in digital sales and communication. Additionally, the company provides a wide range of benefits, such as performance incentives, training programs, and employee support initiatives, which contribute to a positive working environment.

      Cons

      However, being part of a large multinational company also comes with certain drawbacks. The high employee turnover, which is common in fast-paced outsourcing environments, often impacts the quality and consistency of the work. Teams can change frequently, making it harder to build long-term collaboration and stability. This dynamic can sometimes affect morale and make it challenging to maintain a cohesive workflow over time. Personally, I consistently ranked as a top performer, so I was able to earn substantial bonuses and was less affected by this system. However, I found it quite unfair that colleagues working the same number of hours as I did could end up earning only a third of my salary simply because they couldn't hit the same targets. A more balanced base salary structure would have made a big difference.

      avatar
      TP Response
      11mo
      We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

      Explore other reviews about TP

      5.0
      Jul 13, 2026
      Technical trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good to work but very hard to maintain consistency

      Cons

      Pressure will hurt you So Much

      avatar
      TP Response
      20h
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
      3.0
      Jul 9, 2026
      Customer service agent/social media moderator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

      Cons

      Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

      avatar
      TP Response
      20h
      We appreciate your candid review and are glad to hear there are things you like about working here. We're committed to continuous improvement and would love to hear any suggestions you have. Feel free to reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
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