TaskUs Inc. is definitely #RidiculouslyGood - Back Office Associate TaskUs Employee Review

5.0
Mar 23, 2017
Recommend
CEO approval
Business Outlook

Pros

My stay in TaskUs has been one of my best experiences in the BPO industry. TaskUs offers competitive packages, benefits, incentives, and their culture is unlike any other BPO companies. The people working with TaskUs, starting from top management down to rank and file employees are very approachable. You get to talk to your managers, your supervisors, and even people from other departments without getting the feeling of intimidation. Stress? What Stress? The workload is challenging and not boring at all, it may get difficult at times but you get to work with amazing team mates and supervisors who will always have your back. The managers make sure to do what it takes to give the employees under them a fair work and life balance. TaskUs Inc. is a complete package if you are looking for a place where you want to have fun while working. A clean, lively, and work conducive work place with state of the art facilities; events that are hosted to let its employees unwind; recreation areas where the employees can relax while on their breaks. I mean, what else can you ask for? This is definitely the place to be. One more thing, where can you find a CEO who not only interacts with the employees of his company but thanks them one by one in person for doing a great job. And no, i'm not exaggerating.

Cons

TaskUs is a growing company and definitely a lot younger than other outsourcing companies in the Philippines, hence there will always be room for improvement. They may have their lapses but TaskUs makes sure to address each and every concern of its employees.

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TaskUs Response
9y
Thank you for taking the time to write such an insightful review. We value your feedback and are happy your experience at TaskUs has been one of the best! We’re aware the workload can be challenging and difficult at times, but always strive to hire individuals that will make it a less stressful and fun, yet productive environment! New improvements are always in the works.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The Frontline First culture is unlike any other organization I have worked for. I feel like the CEO and other CSuite leaders are transparent and approachable. Solid leaders who clearly understand the needs of employees.

Cons

Like all companies there are opportunities to improve, so nothing really worth mentioning.

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the LXL management chain. Supportive, fun, progress-minded. The company as a whole was okay, but the department I was with made it amazing. Lots of opportunities to develop skills. Absolutely incredible visibility for diversity, which is celebrated and respected without hesitation.

Cons

Very high demand. Can be very challenging to learn how to balance work and breathing room without falling behind. Many other departments were quick to blame the LXL department in front of highly regarded stakeholders for failures that were not of our own. Pay also changes depending on the client you work with. My client was the highest paying client at the time I was employed. The LXLs working for the branch-off of work from my client were paid much more than I due to the intensity of the work. My pay was considered the cap for where I was, and getting a raise that was not just a few pennies was not going to happen. Moving up is possible but limited. Due to this company being a BPO, if the client no longer needs our work, we are liable to be laid off. Employees are not contracted, but TaskUs is contracted to the client. Layoffs are a possibility, be it near or far. I was laid off after 4 years and saw many waves of many sizes laid off while there.

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