TaskUs reviews about "bully"

Ridiculus, leaders, oms ridicule people. It's their culture.

A lot. Bullying is very normal here, especially in Quezon City and Antipolo sites. You will get bullied here because you are fat or you are different. They will make a dedicated group chat for you just so they can talk behind your back and make fun of you. You will have an opportunity to show your skills but they will not promote you and they will give you a temporary contract every month and an “allowance”. Your unplanned leaves are being discouraged even though your reasons are valid so you better just go to work and try to be awake while trying to feel okay even if you are not. Your mental health will be fine with all the content you will see especially in the content moderation campaign, you will suffer mentally with the people around you who think of themselves as righteous and perfect. They don't see any dirt on themselves but only on people, they find weird and different. Even leaders contribute to bullying and harassment. There was an instance of suicide because of bullying this year because they made fun of her and jokingly told her to “do it”. You will see a lot of people isolating themselves in the prod and the lobby not because they are introverted but because no one wants to talk to them. A lot of forbidden affairs between teammates and leaders happen as well. Employees are just afraid to tell everyone the truth because they want to refer people to work because they want referral incentives and they want to maintain the “good image” of TaskUs.

- No Privacy after working hours - No work-life balance - No mental peace - Managers always keep yelling - No Support from manager while handling the team - All the managers are two faces will tell something different to the team leader and different to the teammates - Constant contradiction - 1.5 hrs meeting every morning just to yell and tell what leaders keep doing wrong. - No use of telling to the upper management as well cause they bully in meetings as well and disrespect team leads not accepting that the fault is their managers and they need to coach managers. - Managers say leaders to not approve and unplanned leaves and then when teammate reach's out to the manager he/she approves it and then yell at us for high numbers the next morning. - Manager's Do not respect TL's decisions and always undermine in front of the team, - No proper guidance when there are issues leads are left to figure thing out on their own and then when task not done leads are yelled at again int he morning unnecessary 1.5hrs meeting. Much more is wrong but no one will take actions as they are ignorant and need/want/like their jobs

*Management - Neglect: We have no weekly coaching, and during my last coaching session before I left the company, my immediate supervisor dared to tell me the reason why they wouldn't conduct a one-on-one coaching session was that they had nothing to say. This concern was raised through a Focus Group Discussion; however, it did not materialize even after multiple follow-ups. Also, multiple incident reports were being disregarded, even if there was an agent who was constantly manipulating the tools to avoid taking in calls and even sleeping at the station intentionally, just because the said agent is a spouse of one of the leaders. Additionally, even the leaders themselves are seen sleeping on the production floor. - Nepotism: This is discreetly blatant and highly denied, which makes career growth impossible for others. You won’t be promoted based solely on your knowledge and expertise, but rather on your relationship with management. I couldn't emphasize this so much that everyone would know that this is not normal and should not be tolerated anywhere. - Bullying: This is the fruit of nepotism and is being exercised and/or tolerated by the leaders themselves. Social media group chats are being used by the leaders to harass their agents discreetly, so this should be immediately removed. - “People First” no more: The environment is not healthy anymore. Speaking up would put a target mark on the back of your head, and staying silent would drain you mentally. After being a firsthand witness to how leaders would treat their subordinates if they speak up, it’s horrendous, unjust, and inhumane. I had to send an email to the Operations Director for my resignation to be processed after being resigned for a week and completing my clearance, since HR confirmed via email that it was not processed by my immediate supervisor. *Technology: Headsets provided to agents were hand-me-downs and have heavy signs of wear and tear. *HMO: A checkup or a visit to the dentist is a high inconvenience. Not emergency-friendly.

management is so bias that even if you passed the metrics the final review that the operations manager will give you is 1 so you would fail and even when you got bullied your team lead will shrug it off because the team member who bullied you is her teachers pet

1. Mediocre Salary Starting 12K for provincial sites. 2. Not all sites have Christmas Bonus or Basket. 3. No Free Parking for some sites. 4. No Slide Shift Options

> Some team leads were not well suited for leadership roles. A few displayed unprofessional behavior, including bullying and turning a blind eye to rule violations, which created a negative work environment. However, this does not apply to all leaders. There were also several team leads who treated employees with respect, led by example, and genuinely deserved more recognition for their efforts and leadership.